Privacy policy

Last updated: 15 November 2026

This policy explains what personal data PlugWren collects through this website (plugwren.com) and by email, why, and what your rights are. PlugWren is run by Ryno Goetz, who is responsible for your data. Contact: ryno@plugwren.com.

What we collect

• Waitlist sign-ups: your email address and the fact that you agreed to receive the ReplyPing Pro launch email, with the date.
• Emails you send us: your email address, name (if you include it) and whatever you write, so we can reply.
• Technical data: this website is hosted on Cloudflare, which processes basic request data (such as IP address and browser type) to deliver the site and protect it from abuse. Fonts are loaded from Bunny Fonts, which receives your IP address to deliver them and states that it does not log or track visitors. We do not use cookies, advertising trackers or analytics on this site.

Why we use it

• To send you the launch email you asked for (based on your consent).
• To answer your questions and provide support (based on our legitimate interest in helping you, or to take steps you requested).
• To keep this website running and secure (legitimate interest).

We never sell your data or use it for advertising.

Who processes it for us

• Cloudflare – website hosting and email forwarding.
• Bunny Fonts (BunnyWay, EU) – web fonts.
• Google (Gmail) – our email inbox.
• A form service (such as Formspree or Tally) – may store waitlist sign-ups if we use one. We will name it here when it is in use.

These providers may process data outside your country, including in the United States, under their own data-protection safeguards.

How long we keep it

• Waitlist emails: until the launch email has been sent, or until you ask us to remove you – whichever comes first. If you buy ReplyPing Pro, your purchase is handled separately under that service's terms.
• Support emails: as long as needed to help you, and no longer than two years after our last contact.

Your rights

You can ask us to show you, correct, export or delete the personal data we hold about you, to stop using it, or withdraw your consent at any time – just email ryno@plugwren.com. You also have the right to complain to your local data-protection authority.

Our WordPress plugins

Our plugins run on your WordPress site. ReplyPing stores commenters' subscription details (email address, consent text and timestamps) in your site's own database and sends emails through your site. None of that data is sent to PlugWren. As the site owner, you are responsible for that data – ReplyPing includes WordPress export and erase tools and suggested privacy-policy text to help.

Changes

If we change this policy, we will update the date at the top of this page.